FREQUENTLY ASKED QUESTIONS
Below you will find answers to the most commonly asked questions about Fortress Screens.
Whether you're curious about our products, services, or the dealer application process, we've got you covered.
If you don't find the answer you're looking for, feel free to contact us directly. We're always here to help!
What type of warranty do Fortress Screens come with?
The Fortress Screens LLC, a Florida corporation, warrants that the Fortress Screens, LLC and each of its component parts are free from de-
fects in workmanship and materials (except as otherwise provided below) for the following periods from the date of installation:
• Structural integrity of the frame—TEN (10) YEARS
• Structural integrity of the screen/frame attachment system—FIVE (5) YEARS
• Freedom of corrosion of the stainless steel wire mesh screen— TWO (2) YEARS (WITH EXCEPTIONS)
• Freedom of paint chipping, cracking or delaminating on the frame—FIVE (5) YEARS
• Freedom of visible frame corrosion—FIVE (5) YEARS
Are Fortress Screens hurricane, security, and solar screens all in one?
The short answer is YES. Fortress Screens are a single home improvement that results in many benefits including:
- storm protection
- increased home security
- energy savings
Can I get a free no-obligation estimate?
Yes! If you’d like an estimate, please provide your phone number, email address, and physical address where you are looking to have the screens installed and we’ll contact you directly to get it set up! We bring along screen samples so you can feel their strength. If you like the product and price, let us know and we’ll arrange for a deposit and get everything else in order for you.
There is a form for free estimates here on our web site.
What is the estimate to installation process?
To get a free estimate, please provide your phone, email, street address and comments.
We start by arranging your measurements, reviewing plans & providing estimates. We design and manufacture your screens to meet exact dimensions and specs. We come back and install them for you or ship them if you have your own installer.
We manufacture screens for all building types. They are hurricane & burglar proof while reducing solar radiation and heat so you will save on your electric bill.
What services do you offer?
We are a full service Hurricane Screens Company and the original Category 5 Design is our patent. We manufacture the screens and customize them to your needs in regards to size, shape, and color. We also have installers who will mount them to your building.
Where can the screens be used?
Every building type can have our screens mounted to them. Single-family, multi-family and commercial building owners have taken advantage of our screens. They are protecting windows, doors, slider door openings, patios, balconies, lanais, Florida rooms and skylights. We are even working with engineers to mount them on pool cages which always requires thicker aluminum and specific designs that can be discussed with you and the general contractor.
What are your certification numbers?
FL32125.1-R2 / FL32125.2
NAMI NI014823-R2 / NI014824-R2
How much do your screens cost?
Without taking measurements of your building’s windows, openings, etc and going over your unique needs, we have no way of providing an accurate price. With that said, you should budget roughly $1,000 per opening to get a rough budget estimate and we do provide free estimates to everyone. We also have installers and general contractors who will pull any necessary permits for you. Our screens are made in Florida and carry a warranty. They are a permanent addition to any property and are well worth the investment.
Do you offer financing?
We have a few companies that we recommend that have no loan origination fees and reasonable rates. When Fortress Screens are installed for energy savings, there is no sales tax. Fortress Screens does not charge credit card fees.
Do you do pool cages?
We partner with contractors to build custom lanai and pool cages to meet the high-strentgh structural demands of having screens that do not fold up, tear or bend.
An enclosed pool made with thicker aluminum framing designed to handle our screens in a hurricane and not fold up or bend would cost more than a standard/typical one that is designed to have the screens tare off in a storm. Ours are made of stainless steel in a patented structural aluminum frame with 120,000 pounds of tensile strength. You would be buying the cage, our screen panels, the engineering plans, permit and installation.
Can I sell and install your screens?
We have working relationships with installers, window guys and general contractors in South Florida. We are always open to having qualified professionals join our network. If you have the knowledge, experience and means to generate interest, we’d be happy to get to know you. Please provide your phone, email and territory and we’ll be in touch.
Where are you located?
We have multiple locations in Florida on the East and West Coasts, including our manufacturing facility. We come to you, take measurements and give you an estimate or quote on your needs. We manufacture your screens to exact dimensions and specs. We come back and install them for you or ship them if you have your own installer.
What about air flow?
Air flow is breezy at low speeds. High speed wind slows like it hit a wall. We have done tests. It blocks up to 90% of hurricane wind speeds so your windows don’t get the high wind pressure.
What about the roof?
If a building has an updated roof to meet roofing codes created in the 1990’s, the roof will stay in place. Metal straps/brackets hold the roof down and anchor it to the tops of the walls because of the suction created by high winds. Having all windows and doors protected keeps wind from coming inside and creating positive pressure from underneath. If you don’t have either updated roofs or protected windows, your building is at risk. 2 methods of protection need to be in place to ensure your building won’t be destroyed. Update the roof to meet code and get our screens or even shutters if you prefer that. Don’t get impact glass because it breaks and needs to be replaced. Don’t get roll down “anything” because it is “pretty looking garbage”. Don’t get polypropylene fabric because it fails and degrades in the Florida Sun and Heat. Make sure your protection is always METAL.
How to exit during an emergency, like a house fire?
Egress screen are required in every bedroom. Optional to do more than one egress screen per room.
How to clean and maintain the screens?
To clean your Fortress Screens, use windex, or similar, that connects to the garden hose and spray directly on the screen. Allow to soak, then rinse (put nozzle about 6” from the screen).
What size mesh does Fortress Screens use?
12x12 per sq inch